Welcome to our online booking site. Online savings will be automatically applied when you select your date on the next screen. We hope you enjoy your visit!
Please note: All online tickets must be purchased by midnight the day before the intended visit date. There is no requirement at this time to pre-book a time slot to visit the giant pandas.
For the latest visitor information, including talk times and enclosures that may be temporarily unavailable please visit the 'plan your visit' section of our website...
Please be aware indoor and outdoor viewing for any of our animals may be closed at short notice for health checks and welfare reasons.
Using the safari browser to book tickets?
We would like to advise all customers that we are aware of potential issue with the Safari browser on the latest version of the Apple operating systems (iOS 13 and OSX 10.15 “Catalina”), that may be impacting the completion of transactions on our website. Browsers on Android, Chrome OS and Windows are not affected.
Please help us by checking your emails to see if you have received your tickets before attempting again and potentially making a duplicate purchase.
If your transaction does not complete, please contact us on 0131 314 0300 or firstname.lastname@example.org. We are working with our technical specialists to resolve this issue as soon as possible